White Glove Service Guarantee (Available in U.S. Only)
Your choice of the Magnifica super automatic espresso machine reveals that you have the highest standards, and we at De’Longhi strive to always exceed those expectations. Our specially trained De’Longhi espresso experts are here to serve your needs in any way we can.

If in doubt about the operation of your De’Longhi super automatic espresso maker, please call 1-866-528-8323 (1-866-Latte-Best).

A dedicated customer service representative is available from
8:30 a.m. to 8:00 p.m. (EST) Monday through Friday
9:30 a.m. to 5:30 p.m. (EST) Saturday
to answer your questions live. Many questions can also be answered in the Troubleshooting section.

If the product requires service and is still under warranty, De’Longhi will retrieve your Magnifica espresso maker from your home at no cost to you and send it to an authorized Magnifica service center. It will also be returned to you at no cost.

In most cases, your machine will be returned in approximately three weeks.


Magnifica Instruction Manual
If you need an instruction manual for your Magnifica super automatic espresso machine, please click on the link below:

Download Magnifica Manual (EAM3200 Series)
Download Manual (ESAM3300 Series)
Download Manual (EAM3400 Series)
Download Manual (EAM/ESAM3500 Series)
Download Manual (EAM4000 Series) old
Download Manual (EAM4000 Series) new
Download Manual (EAM4500 Series)
Download Manual (ESAM6600 Series)

You need Adobe Acrobat Reader in order to view these files. If you don't have Acrobat Reader installed on your computer, select the icon below to download it free from Adobe's website.

Product Registration
Register this product on-line and receive a free trial issue of Cook’s Illustrated. Visit http://www.delonghiregistration.com/.


Service Centers
For all service related issues, please call our customer service department at
1-866-528-8323 (1-866-Latte-Best). For a Magnifica-dedicated service center in your area, please choose from the list below.

Appliance Sales Service 840 Folsom Street San Francesco, CA 94107 415-362-7195 Newmann's Vacuum 1422 Santa Monica Blvd, Santa Monica, CA 90404 310-451-1736 Action Small Appliance 1500 145 Place SE Bellevue, WA 98007 425-643-9806 Marts Appliance 743 East Valley Parkway Escondido, Ca 760-745-7711

Action Small Appliance 2125 2nd Ave Seattle,WA 98121 206-448-2020 Crossbay Appliance 158-34 Crossbay Blvd Howard Beach, NY 11414 800-475-4423 Appliance Repair Express 14894 Camden Ave San Jose, CA 95124 408-371-8853 Burneys Commercial Service 528 Mokeau Street Honolulu, Hi 96819 808-848-1466

Terms and Conditions

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